SERVICE AND SUPPORT

Our customers are our top priority.

Our experts are available via multiple channels 6 am to 3:30 pm PST.

Toll Free North America: 1 888 733 8444
Outside North America: 1 604 940 2233
Email: service@unifiller.com

 

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Please Note: At this time, we are no longer offering same-day pick up service from the Parts Department. Please contact Parts via phone or email to arrange your parts order 1 604 940 2233 or parts@unifiller.com

Our Parts Department is available 6 am to 3 pm PST.

Toll Free: 1 888 733 8444 (within North America)

Worldwide: 1 604 940 2233
Email parts@unifiller.com
A representative will get back to you within 1-2 business days.

REQUEST SERVICE

Need help? Factory certified technicians are available.

RETURN REQUEST

Need to return something? Follow this link to begin the process of returning a part or machine.

GET O-RINGS HERE

Need parts? Our online portal is a great tool to begin the parts ordering process.

Parts & Service Support:
  • Highly skilled technical support specialists with decades of industry experience
  • In-person and remote (phone, video, WhatsApp and more) support
  • Installs – we’ll install your equipment and train your staff*
  • Service visits* – book an appointment for an in-person service visit
  • Courtesy visits** – if our technicians are in your area, we’ll provide a check-in
  • Preventative maintenance guidance and training
  • Complete inventory of replacement parts
  • Preventative maintenance kits for common wear & tear issues
  • Online: Requests for Service, Orings Ordering and Return Merchandise Request
  • Valuable FAQs, How-To videos and PDF resources – scroll down further to view
  • Manuals: Written & Video***, Detailed list of Spare Parts, Sanitation Procedures
  • Available with your machine: Quick Start Guide, Full Manual, Spare Parts Kit
Sales:
  • Highly experienced industry experts
  • Consultative review of production processes and product specifications
  • Product testing before the sale – send us your product for testing
  • Factory approval testing prior to shipment
  • Customer Approval Videos – Video proof of concept*

 

Knowledge:

*Charges apply.
**Subject to Availability.
***Videos available for standard equipment.

How-To Videos & Webinars