SERVICE AND SUPPORT

Our customers are our top priority. To adapt to the evolving climate regarding COVID-19, Unifiller is making Service and Support as easy to access as possible.

Our expert technicians are available via multiple channels from 6 am to 3:30 pm PST to find a solution for your production needs.

Toll Free North America: 1 888 733 8444
Outside North America: 1 604 940 2233
Email: service@unifiller.com

What we offer:
  • Highly skilled and trained technical support specialists with decades of industry experience
  • Product testing before the sale
  • Factory approval testing prior to shipment
  • In-person and remote (phone, video, whatsapp and more) support
  • Installs, service visits, preventative maintenance guidance and training
  • Complete inventory of replacement parts and preventative maintenance kits
  • Valuable online video and handout resources
  • Manuals: Written & Video*, Detailed list of Spare Parts, Cleaning & Sanitation Procedures

Tell us how we’re doing – Click here

Please Note: At this time, we are no longer offering same-day pick up service from the Parts Department. Please contact Parts via phone or email to arrange your parts order 1 604 940 2233 or parts@unifiller.com

Our Parts Department is available from 6 am to 3 pm PST.

Toll Free: 1 888 733 8444 (within North America)

Worldwide: 1 604 940 2233

If youʼre having trouble calling in, please email parts@unifiller.com. A representative will get back to you within 1-2 business days.

Need help? Factory certified technicians are available.

Need to return something? Follow this link to begin the process of returning a part or machine.

Need parts? Our online portal is a great tool to begin the parts ordering process.

How-To Videos & Webinars